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Privacy & Cookie Policy
Last updated: 8 October 2026
1. Who we are
This website is operated by Harris Gauges Ltd (“we”, “us”, “our”). We are the “data controller” responsible for your personal data.
- Company
- Harris Gauges Ltd, registered in England and Wales
- Company No.
- 13103952
- Registered office
- Unit 2, Ptarmigan Place, Attleborough Fields Industrial Estate, Nuneaton, Warwickshire, CV11 6RX
- sales@harrisgauges.co.uk
- Phone
- 024 7632 6362
If you have any questions about this policy or your personal data, you can contact us using the details above or by post at our registered office.
2. The information we collect
We may collect and process the following information:
- Information you give us: for example your name, company, email address, telephone number, delivery and billing address, and the details of your enquiry when you complete a form, place an order or contact us.
- Files you upload: such as drawings or specifications submitted with an enquiry.
- Technical information: such as your IP address, browser type, device information and pages visited, collected automatically through cookies and similar technologies (see section 7).
3. How and why we use your information
We use your personal data to:
- respond to your enquiries and provide quotations, calibration, repair and supply services;
- process and fulfil orders and manage our relationship with you;
- keep records required for quality, traceability and accreditation purposes;
- improve our website and services;
- comply with our legal and regulatory obligations.
Our lawful bases for processing are the performance of a contract, our legitimate business interests (including measuring how our website is used), and compliance with legal obligations. Where we rely on your consent, you can withdraw it at any time.
4. Sharing your information
We do not sell your personal data. We may share it with trusted service providers who help us run our business, for example IT and hosting providers, calibration accreditation bodies and delivery companies, and with authorities where required by law. Any third parties act under appropriate confidentiality and data-protection obligations.
Card payments are processed securely by Stripe. Your card details are entered directly with Stripe and are never stored on our systems. Stripe’s use of your data is covered by the Stripe Privacy Policy.
5. How long we keep it
We keep personal data only as long as necessary for the purposes set out above, including to meet legal, accounting, quality and accreditation requirements. Calibration and certification records may be retained in accordance with our accreditation to support traceability.
6. Your rights
Under UK data protection law you have the right to:
- access the personal data we hold about you;
- request correction of inaccurate data;
- request erasure of your data in certain circumstances;
- restrict or object to certain processing;
- request data portability; and
- withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us using the details in section 1. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
7. Cookies
Cookies are small text files placed on your device when you visit a website. We use them to make the site work, to take card payments securely, and to understand how the site is used. You can control or delete cookies through your browser settings; blocking essential cookies may affect how the site functions.
Essential cookies
These are required for the website to function, for example to keep items in your basket, keep forms secure and protect card payments against fraud. They cannot be switched off in our systems.
| Cookie | Provider | Purpose | Expiry |
|---|---|---|---|
PHPSESSID | This website | Maintains your session as you move between pages. | Session |
form_key | This website | Protects forms against cross-site request forgery. | Session |
mage-cache-sessid | This website | Refreshes stored page data when your session changes. | Session |
mage-messages | This website | Shows messages such as “Added to basket”. | Session |
private_content_version | This website | Shows your own basket and account details on cached pages. | 1 year |
section_data_ids | This website | Keeps your basket and account details up to date. | Session |
X-Magento-Vary | This website | Serves the correct version of a page from the cache. | Session |
__stripe_mid | Stripe | Helps prevent fraud when you pay by card. | 1 year |
__stripe_sid | Stripe | Helps prevent fraud during your payment session. | 30 minutes |
Analytics cookies
We use Google Analytics to measure how visitors use our website, such as which pages are visited and for how long. This is used solely for statistical purposes to improve the site; we do not use it for advertising or to identify you. These cookies are set when you visit the site.
| Cookie | Provider | Purpose | Expiry |
|---|---|---|---|
_ga | Google Analytics | Distinguishes individual visitors to measure site usage. | 2 years |
_ga_<ID> | Google Analytics | Records page views and session state. | 2 years |
How to opt out of analytics
You can opt out of Google Analytics at any time, free of charge, by installing the Google Analytics Opt-out Browser Add-on, or by blocking or deleting cookies in your browser settings. Opting out will not affect your ability to use the website.
8. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
9. Contact us
For any questions about this Privacy & Cookie Policy or your personal data, please contact us at sales@harrisgauges.co.uk or by phone on 024 7632 6362.
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