This policy is a template. Please replace the bracketed placeholders with your own details and have it reviewed to make sure it reflects how your website and business actually handle personal data.

1. Who we are

This website is operated by Harris Gauges ("we", "us", "our"), Harris Gauges Ltd , Company No. 13103952, whose registered office is at Unit 2, Ptarmigan Place, Attleborough Fields Ind Est,
Nuneaton, Warwickshire, CV11 6RX
 We are the "data controller" responsible for your personal data.

If you have any questions about this policy or your personal data, you can contact us at sales@harrisgauges.co.uk, by phone on 024 76326362, or by post at the address above.

2. The information we collect

We may collect and process the following information:

• Information you give us — for example your name, company, email address, telephone number and the details of your enquiry when you complete a form or contact us.
• Files you upload — such as drawings or specifications submitted with an enquiry.
• Technical information — such as your IP address, browser type, device information and pages visited, collected automatically through cookies and similar technologies (see Section 7).

3. How and why we use your information

We use your personal data to:

• respond to your enquiries and provide quotations, calibration, repair and supply services;
• process and fulfil orders and manage our relationship with you;
• keep records required for quality, traceability and accreditation purposes;
• improve our website and services;
• comply with our legal and regulatory obligations.

Our lawful bases for processing are typically the performance of a contract, our legitimate business interests, your consent (for example, for non-essential cookies), and compliance with legal obligations.

4. Sharing your information

We do not sell your personal data. We may share it with trusted service providers who help us run our business (for example, IT, hosting, calibration accreditation bodies, payment and delivery providers), and with authorities where required by law. Any third parties act under appropriate confidentiality and data-protection obligations.

5. How long do we keep it

We keep personal data only as long as necessary for the purposes set out above, including to meet legal, accounting, quality and accreditation requirements. Calibration and certification records may be retained in accordance with our accreditation to support traceability.

6. Your rights

Under UK data protection law you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate data;
• request erasure of your data in certain circumstances;
• restrict or object to certain processing;
• request data portability; and
• withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us using the details in Section 1. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

Cookies are small text files placed on your device when you visit a website. We use them to make the site work, to remember your preferences, and (with your consent) to understand how the site is used. You can control or delete cookies through your browser settings; blocking essential cookies may affect how the site functions.

Essential cookies

These are required for the website to function and cannot be switched off in our systems.

Analytics & other cookies

These help us understand how visitors use the site. They are only set with your consent.

8. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

9. Contact us

For any questions about this Privacy & Cookie Policy or your personal data, please contact us at sales@harrisgauges.co.uk, by phone on 024 76326362.